Good Questions, Quick Answers... 

Does it cost anything to join? 
Nope. STRAND+ is free, all you need is an email address. 

Is there a limit to how much I can earn? 
You can earn up to $300 in vouchers every six months. (If you hit that, we're impressed, and slightly curious about your travel plans.) 

How do I know when my voucher arrives? 
Your voucher arrives twice a year. We'll email it to you, so keep your details up to date and keep an eye on your inbox. 

Do my vouchers expire? 
Yes, vouchers are valid for 6 weeks. We'll always remind you before they're due to fly. 

Can I use my voucher with other offers? 
Yes, this is the good bit. Vouchers stack with our current offers, so you can double up and save more. 

Can I use my voucher on Sale? 
Sorry, vouchers don't stack with Sale, clearance or charms.

What if I return something? 
Refunded purchases come off your total spend, fair's fair. Everything else you've spent still counts. 

Do gift voucher purchases count? 
Purchases made with gift vouchers don't count towards your spend total. Everything you buy with your own money does. 

I shopped in store but forgot to give my email. Did it count? 
Contact customer care customercare@strandbags.click and provide us with a copy of your receipt. They can add it to your account.